Frequently asked questions

No. We deliver only within Karachi. We can also arrange pick-up from our kitchen when you choose pick-up at checkout.

Please order at least 2 days before the date you need the cake. Large, tiered, wedding and heavily customised cakes may need more time, so message us on WhatsApp for those.

Delivery within Karachi is Rs. 500 per order, and free on orders over Rs. 8,000.

You can pay by Cash on delivery / pickup, Bank transfer, Easypaisa / JazzCash. The payment options available are shown at checkout.

Yes. Choose a size and flavour on any cake, add a message, or use Make your own cake to pick layers, filling, frosting and decorations. For special designs, share your idea with us on WhatsApp.

Yes, before we start baking. Please contact us as early as you can with your order number. See the Refunds and cancellations page for the details.

Keep cream and fresh-fruit cakes in the fridge and take them out about 30 minutes before serving. In Karachi's heat do not leave a cake in the sun or in a closed car. Our Journal has detailed storage guides.

Many cakes list their diet details and nutrition facts on the cake page. Use the Diet filter on the Cakes page, and tell us about allergies when you order. Our kitchen handles eggs, nuts, dairy, wheat and soy, so we cannot promise an allergen-free environment.

Where a cake is halal this is shown in its diet details. If it matters to you, ask us before you order and we will confirm the ingredients.

Tell us within 2 hours of delivery with a photo and your order number and we will make it right. See Refunds and cancellations.

Open Be a Partner, read the Partner Terms and Conditions, and send your application. We review every application and send approved partners their code and PIN.